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Home > News > 2019 > March > Free psychological support service for Queensland workers

Free psychological support service for Queensland workers

call.jpgAn independent psychological support service has been established for Queensland workers.


The Workers’ Psychological Support Service (WPSS) opened for operation on 28 February this year.


The confidential and free service is now available for Queensland workers who have experienced a work-related psychological injury or are experiencing psychological symptoms linked to a physical workplace injury.


IEUA-QNT Assistant Secretary Rebecca Sisson encouraged all Queensland members to access the service if they require help.


“Recent WorkCover statistics show that teachers are among the professions that suffer the highest rates of work-related mental illness, Ms Sisson said.


“This is a great service to support teachers, school support officers and services staff.”


Other professions with leading rates of work-related mental illness include police, healthcare workers, fire fighters and defence personnel.


What does it do?


Launched in conjunction with the Queensland Council of Unions, the service gives workers practical help.    


It connects workers to appropriate community services or will assist with referrals to these services. 


These can include counselling, housing assistance, financial advice, and other services.


When workers contact the WPSS, an experienced social worker will provide support and guidance for those making a claim through workers’ compensation.


The WPSS complements the current Workers’ Compensation Information Service (WCIS) advice channel for Queensland Workers.


How do I access the WPSS?


Members can access the service through the toll-free phone number 1800 370 732 (9am – 5pm, Monday-Friday).


Members can also email info@wpss.org.au  or visit https://wpss.org.au/.


Those who are in a crisis or emergency, please contact:

  • Emergency Services: 000
  • Lifeline: 131 114
  • Beyond Blue: 1300 22 4636

Authorised by Terry Burke, Independent Education Union of Australia – Queensland & Northern Territory Branch, Brisbane.